Privacy Policy
Effective November 2, 2026
This Privacy Policy explains what personal information goBloxs LLC, doing business as Smart Rider Sign (“Smart Rider Sign”, “we”, “us”), collects, how we use it and the choices you have. It covers our website at smartridersign.com, the LeadAgent app (“LeadAgent”, the software real estate agents use to manage their signs and leads), and the text messages and phone calls that our yard-sign riders make possible (together, the “Services”).
goBloxs LLC, doing business as Smart Rider Sign
6510 Reata Ln, Emmett, ID 83617
Help: [email protected]
Privacy requests: [email protected]
1. Who this applies to
- Agents who create a LeadAgent account and buy signs.
- Buyers and other people who text or call a Smart Rider Sign number shown on a yard-sign rider.
- Visitors to our website, including people who use the contact form.
2. Information we collect
From agents
- Name, email address and cell phone number.
- Professional details you give us, such as your real estate license information and a shipping address for riders.
- Listing details you enter for a sign, or that are filled in from the listing record you point us to, such as address, price and photos.
- Billing information. Payments are handled by Stripe; we do not store full card numbers.
- Records of sign-in codes and alerts we send to your phone, and how you use the app.
From buyers and other people who contact a sign
- Your mobile phone number.
- The content of your text message, the sign you contacted, and the date and time.
- For calls to a Premium sign: the fact and time of the call, and a voicemail recording and its text transcript if you leave one.
- Opt-out and help requests (STOP and HELP).
From website visitors
- What you type into the contact form: name, email address, optional phone number and your message.
- Technical information such as IP address and browser type, which our hosting provider logs to deliver and protect the site. We use Cloudflare Turnstile on the contact form to block automated abuse.
3. How we use information
- To run the Services: reply to texts sent to a sign with the listing, alert the listing agent, route and record calls, and show leads to the agent in LeadAgent.
- To send agents sign-in codes and lead alerts, and account and billing notices.
- To process payments, ship riders and provide support.
- To keep the Services secure, prevent fraud and abuse, and meet legal obligations.
- To answer messages sent through our contact form.
We do not send marketing or promotional text messages. We reply to texts people send to a sign, and we send agents the account notifications described in our SMS Terms.
4. Who receives information
- The listing agent. When you text or call a sign, the agent who owns that sign receives your phone number, your message and the time, so they can follow up on your inquiry. That is the purpose of the sign.
- Service providers who process information for us and only on our behalf: Twilio (text messaging and calls), Stripe (payments), and Cloudflare (hosting, email delivery and bot protection).
- Legal and safety. We may disclose information when required by law or to protect rights, safety or the security of the Services.
- Business transfers. If we are involved in a merger, acquisition or sale of assets, information may be transferred as part of that transaction, subject to this policy.
5. Mobile information and text messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers and text-messaging opt-in data and consent are not shared with or sold to third parties or affiliates for their marketing purposes. The only parties who receive this information are the listing agent whose sign you contacted, as described above, and the service providers that deliver messages for us.
The text messaging programs we run, how people agree to them and how to opt out are described in our SMS Terms and on How people opt in to texts.
6. We do not sell your information
We do not sell personal information, and we do not share it for cross-context behavioral advertising.
7. How long we keep information
We keep information for as long as it is needed to provide the Services, for the agent’s lead history, and to meet legal, tax and accounting obligations. We then delete it or make it anonymous. You can ask us to delete your information at any time (see section 9).
8. Security
We use reasonable technical and organizational measures to protect information, including encrypted connections and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your choices and rights
- Text messages: reply STOP to any message to stop receiving texts from that number, or HELP for help.
- Access, correction and deletion: email [email protected] to ask what we hold about you, to correct it or to delete it. Depending on where you live, you may have additional rights under state privacy laws, and we will honor them. We may need to confirm who you are before acting on a request.
- Agents can update their account details in LeadAgent.
10. Children
The Services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.
11. Changes to this policy
We may update this policy. We will post the new version here with a new effective date, and tell agents by email or in the app if the changes are significant.
12. Contact us
goBloxs LLC, doing business as Smart Rider Sign, 6510 Reata Ln, Emmett, ID 83617. Privacy requests: [email protected]. Everything else: [email protected].